3 failures in communication with employees, because of which Rockstars packed their bags

“Communication is key.” This established statement still remains true in today’s relationships, especially in the workplace. Unfortunately, even in our world of constant and instantaneous communication, the key to effective communication between employees is often appropriate.

When you lose sight of the importance of communication, it results in the loss of quality employees. This could be due to misunderstandings, a sense of underestimation, or the overwhelming frustration of not being fully up to date.

To keep your team happy and engaged, don’t make these three mistakes in employee communication, which made Rockstar employees start packing their bags:

Lack of explanation of responsibility for work

“When I joined my previous company, after only a few weeks I was on the verge of leaving work due to serious miscommunication on the part of the manager. It was never clear what my job responsibilities would be. This often made me feel overworked.

One day I gathered enough courage and discussed this issue with my manager. Surprisingly, he took it very positively. He didn’t realize that no one had explained these details to me before at work, so he didn’t know it was a problem. This incident encouraged him to come up with an open-door policy to reduce the communication gap between employees.

William TaylorCareer Development Manager at MintResume

Tactics of disappearing from sight

“It disappeared from sight, the culture of the company I worked for disappeared from my mind when I decided to leave the job I loved. About 10 years ago, I decided to move to my childhood hometown to be close to my aging parents. I was a sales manager and a member of the executive team, which meant a lot of meetings and business reviews with the company.

Although 10 years seems to be a long time coming, we had smartphones, VPNs, and video conferencing tools to facilitate remote communication. Nevertheless, I knew that the management team was guided by an old saying: ‘Out of sight, out of mind.’

If you didn’t work at the corporate level or if you weren’t at an important meeting, the management team acted as if you didn’t exist. You didn’t get assigned key projects, you didn’t follow important business decisions, and executives felt they could start managing my team members. Because I felt I was in a win-win situation, I quit my job and moved home.”

Antoinette Forth, spoluzakladateľka a COO Walkabout Workplace

Distant cultural misfortune

“While we had all the technology to support remote workers, our company didn’t have a culture to support and engage them. The ability to successfully manage people remotely goes far beyond technology.

Especially in the culture of remote work, all employees must have respect and attitude towards their colleagues, regardless of their physical location. In retrospect, I was able to work with the executive team to create a remote work culture. Here are some of the things I’ve learned since that work great in supporting remote team communication:

• Daily or weekly checks at managers and colleagues
• Strict communication protocols for conference calls so all participants can hear (no more sitting on a two-hour conference call without knowing what happened in the meeting)
• Use video conferencing regularly to meet managers and coworkers face to face
• If practical, hold face-to-face meetings annually or more often to encourage esprit de corps
• Extend corporate events (i.e., ice cream social gatherings and happy hours) to remote workers via video conferencing”